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SoHa Real Estate: Privacy Policy

 

Effective Date: 18.09.2024

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Introduction

SoHa Real Estate ("we," "us," or "our") is committed to protecting the privacy and security of the personal data of our clients, visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or engage with us in any capacity. It complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using our website or submitting your personal information, you agree to the terms outlined in this Privacy Policy. If you do not agree with any terms, please discontinue use of our site.

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1. Data Controller and Contact Information

SoHa Real Estate operates as the Data Controller in respect to the personal data collected via our website and services. For any inquiries regarding data protection, please contact us using the following information:

  • Company Name: SoHa Real Estate

  • Registered Office: Harksheider Str. 6A, 22399 Wandsbek, Hamburg, Germany

  • Email: info@soha-realestate.com

  • Phone Number: +49 179 6751774

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2. Personal Data We Collect

We collect and process personal data that you voluntarily provide to us through our forms and interactions. The categories of personal data we collect include:

  • Identification Data: Name, email address, phone number.

  • Technical Data: Data collected via cookies and similar technologies (e.g., Google Analytics), including IP addresses, browser type, device information, and usage data.

We only collect personal data that is necessary for the specific purpose of responding to inquiries or fulfilling our contractual obligations.

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3. Purpose and Legal Basis for Processing

We collect and process personal data for the following purposes:

  • To Provide Services: We use personal data to communicate with potential clients, respond to inquiries, and facilitate property viewings and transactions.

  • Marketing: With your consent, we may use your data to send you newsletters or promotional materials.

  • Analytics and Improvements: We use cookies and similar tracking technologies to analyze site performance and improve user experience.

The legal basis for processing personal data under the GDPR is your consent (Article 6(1)(a)) or the necessity to perform a contract (Article 6(1)(b)).

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4. Sharing of Personal Data

We do not sell or rent your personal data to third parties. However, your data may be shared with trusted third-party service providers for the purposes outlined below:

  • Website Hosting and Management: We use Wix.com as our website and data hosting provider, which means your personal data is securely stored within Wix’s databases.

  • Legal Compliance: We may disclose your personal data if required to do so by law or to comply with legal processes.

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5. Data Storage and Retention

All personal data collected is stored securely in Wix’s servers, which comply with industry standards for data protection. We retain your personal data for as long as it is necessary for the purpose it was collected, or as required by applicable law.

In the event a user requests deletion of their personal data, we will securely erase it from our systems unless there is a lawful reason to retain it.

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6. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure databases, and strict access controls.

However, no system is completely secure, and while we take all reasonable precautions, we cannot guarantee absolute data security.

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7. Your Rights as a Data Subject

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: You may request access to the personal data we hold about you.

  • Right to Rectification: You may request corrections to any inaccurate or incomplete data.

  • Right to Erasure: You may request the deletion of your personal data, provided there are no overriding legal grounds for retaining it.

  • Right to Data Portability: You may request to receive your personal data in a commonly used, machine-readable format.

  • Right to Object: You may object to the processing of your personal data for marketing purposes or in situations where processing is based on our legitimate interests.

To exercise any of these rights, please contact us at info@soha-realestate.com.

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8. Children’s Privacy

We do not knowingly collect or process personal data from individuals under the age of 16. If we become aware that we have inadvertently collected such data, we will promptly delete it.

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9. Cookies and Similar Technologies

Our website uses cookies to provide basic functionality and enhance user experience. These cookies collect information related to website traffic, user preferences, and browsing behavior.

We use Google Analytics cookies to help us understand how visitors interact with our site and improve our services. You may disable cookies in your browser settings, though doing so may impact site functionality.

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10. International Data Transfers

We may transfer personal data outside the European Economic Area (EEA) in cases where customers are interested in properties located outside the EU, such as in the USA, UAE, or Saudi Arabia. In such cases, we will ensure that appropriate safeguards are in place, such as standard contractual clauses or data-sharing agreements, to comply with GDPR requirements.

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